Privacy Policy & PIPEDA Compliance

1. Information We Collect

When you request an availability check or customized event quote via our platform, we collect contact information (name, phone number, email) and event specifications (event date, guest count, city, venue notes).

2. How We Use & Protect Your Data

Your information is used strictly to calculate event logistics and route your inquiry to verified local fleet operators. We never sell, rent, or trade customer data to third-party advertisers. All lead data is encrypted in transit and at rest with strict row-level security (RLS).

3. Canadian Anti-Spam (CASL) & SMS Dispatch

By submitting your phone number for a quote, you provide express consent to receive quote updates and booking confirmations from Velvet Throne and the assigned operator. You may opt out at any time by replying STOP.

4. Privacy Officer Contact