Accessibility Statement & Physical Standards

Last updated: August 2026 • Compliant with ACA, AODA, and WCAG 2.1 AA Guidelines

1. Digital Accessibility Standards

Velvet Throne Canada is dedicated to providing an accessible online directory and inquiry engine for all users, including individuals with visual, auditory, motor, or cognitive disabilities. Our digital platform is designed and audited against the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

  • High-contrast color modes with tested contrast ratios exceeding 4.5:1.
  • Full keyboard navigability for interactive event sizers, modals, and directory filters.
  • ARIA labels and semantic landmark structures for modern screen reader compatibility (NVDA, JAWS, VoiceOver).
  • Descriptive alt text on all photographic assets and diagrammatic elements.

2. Physical Fleet Accessibility & ADA / Barrier-Free Standards

We mandate that verified operators in our directory clearly display their accessibility capabilities:

  • Hydraulic Ground-Lowering Technology: Vetted ADA units lower directly to ground level, eliminating steep ascents and ensuring safe, independent wheelchair access.
  • Interior Turning Radius: Compliant 60-inch minimum turning clearance for power and manual wheelchairs.
  • Grab Bars & Low Vanities: Heavy-duty stainless steel grab bars, touchless low-reach faucets, and vanity mirrors positioned at accessible viewing heights.

3. Feedback & Accessibility Concierge

If you experience any accessibility barrier while browsing or need assistance securing a wheelchair-accessible luxury trailer for your event date, please contact our concierge team at:

Accessibility Office: accessibility@velvetthrone.ca

Toll-Free Phone: +1 (800) 555-8476 (Mon–Sun 7am–10pm MST)